Privacy Policy

Privacy Policy

Effective Date: September 13, 2026
Last Updated: September 13, 2026

This Privacy Policy explains how CHUANCHAOZHANGMR INC, operating under the brand name Strigilis (“Strigilis,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you visit our website, purchase household cleaning supplies, communicate with customer support, or otherwise interact with our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where applicable law requires consent, we will request it separately.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The Strigilis website and online storefront.

  • Account registration and checkout.

  • Product orders, payments, deliveries, returns, and refunds.

  • Customer-service communications.

  • Marketing emails and promotional programs.

  • Cookies, pixels, analytics tools, and similar technologies used on our website.

  • Other interactions that link to this Privacy Policy.

This Policy does not govern third-party websites, applications, or services that maintain their own privacy policies.

2. Personal Information We Collect

Depending on how you interact with Strigilis, we may collect the following categories of personal information.

A. Contact and Identification Information

This may include:

  • Full name.

  • Email address.

  • Telephone number.

  • Billing address.

  • Shipping address.

  • Account username or similar account identifier.

B. Order and Commercial Information

This may include:

  • Products viewed, purchased, returned, or exchanged.

  • Shopping-cart activity.

  • Order numbers and transaction history.

  • Shipping and delivery information.

  • Refund, return, and customer-service records.

  • Product preferences and saved items.

C. Payment Information

Payments are generally processed by third-party payment processors. Depending on the payment method, we may receive limited transaction information such as:

  • Payment status.

  • Billing address.

  • Payment method or card type.

  • Transaction identifier.

  • Limited card information, such as the last four digits.

We do not intentionally store complete payment-card numbers or card security codes unless expressly disclosed at the point of collection.

D. Device, Internet, and Usage Information

When you use our website, we or our service providers may automatically collect:

  • Internet Protocol address.

  • Browser type and version.

  • Device type and operating system.

  • Device or advertising identifiers.

  • Referring and exit pages.

  • Pages viewed and links selected.

  • Date, time, and duration of visits.

  • Shopping and checkout interactions.

  • Approximate location inferred from an IP address.

  • Cookie and tracking-technology information.

E. Communications and User Content

We may collect information you provide through:

  • Customer-support emails or telephone calls.

  • Product reviews, ratings, photographs, or comments.

  • Return and refund requests.

  • Surveys, promotions, or feedback forms.

  • Warranty, safety, or product-quality inquiries.

Please do not submit sensitive health information or other information that is unnecessary for us to assist with your request.

F. Preferences and Inferences

We may infer product interests, shopping preferences, or likely interests based on browsing and purchasing activity. Where required by law, you may opt out of using personal information for targeted advertising or certain forms of profiling.

3. Sources of Personal Information

We may collect personal information from:

  • You directly, including during checkout or customer-support interactions.

  • Your browser or device through cookies and similar technologies.

  • Payment processors and fraud-prevention providers.

  • Shipping carriers and fulfillment partners.

  • Website hosting, e-commerce, analytics, or advertising providers.

  • Social media services when you interact with our pages or advertisements.

  • Publicly available sources when permitted by law.

  • Authorized representatives acting on your behalf.

4. How We Use Personal Information

We may use personal information to:

Order Processing and Fulfillment

  • Process and confirm orders.

  • Verify payments.

  • Arrange packing, shipping, tracking, and delivery.

  • Process returns, exchanges, cancellations, and refunds.

  • Send product safety, warranty, or recall information.

Customer Service

  • Respond to questions and support requests.

  • Provide product-use and care information.

  • Investigate missing, damaged, or incorrect orders.

  • Maintain records of customer communications.

Website Operation and Personalization

  • Maintain accounts and shopping carts.

  • Remember preferences.

  • Improve website navigation, product selection, and functionality.

  • Analyze website performance and customer interactions.

  • Recommend products that may be relevant to you.

Security and Fraud Prevention

  • Authenticate transactions and accounts.

  • Detect fraud, abuse, security incidents, and unauthorized activity.

  • Protect customers, our business, and our service providers.

  • Enforce our Terms of Service and other policies.

Marketing and Advertising

  • Send promotional emails when permitted by law.

  • Measure advertising effectiveness.

  • Understand customer interest in our products.

  • Provide interest-based advertising when enabled and legally permitted.

Legal and Business Purposes

  • Comply with tax, accounting, consumer-protection, and other legal obligations.

  • Establish, exercise, or defend legal claims.

  • Respond to lawful requests from authorities.

  • Conduct audits and maintain business records.

  • Support a corporate transaction such as a merger, financing, or sale.

5. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom, or another jurisdiction require a legal basis, we process personal information under one or more of the following grounds:

  • Contract: Processing necessary to accept, fulfill, deliver, or support your order.

  • Legal Obligation: Processing necessary to comply with tax, accounting, safety, fraud-prevention, or regulatory requirements.

  • Legitimate Interests: Processing necessary to operate and improve our business, protect our systems, prevent fraud, and provide customer support, where those interests are not overridden by your rights.

  • Consent: Processing based on your consent, such as certain marketing communications or non-essential cookies where consent is required.

You may withdraw consent at any time. Withdrawal does not affect processing lawfully completed before consent was withdrawn.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Service Providers

These may include:

  • Website hosting and e-commerce providers.

  • Payment processors.

  • Order-fulfillment and warehouse providers.

  • Shipping and delivery carriers.

  • Customer-support systems.

  • Email and communication providers.

  • Fraud-prevention and security providers.

  • Analytics and website-performance providers.

  • Marketing and advertising providers, when enabled.

  • Cloud-storage and business-software providers.

These providers may process personal information only for authorized services and subject to applicable contractual or legal restrictions.

Professional Advisers

We may disclose information to accountants, auditors, insurers, attorneys, consultants, and other professional advisers.

Government and Legal Authorities

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal proceedings.

  • Respond to lawful government requests.

  • Protect legal rights, safety, and property.

  • Investigate fraud or security incidents.

  • Enforce our agreements and policies.

Business Transactions

Personal information may be transferred as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all of our business assets, subject to applicable law.

With Your Direction or Consent

We may disclose information when you request, authorize, or consent to the disclosure.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

If we use advertising pixels, cookies, or similar technologies, the disclosure of identifiers, device information, or website activity to advertising partners may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain privacy laws, even when no money is exchanged.

Where applicable, you may opt out by:

  • Using the cookie or privacy-preference controls available on our website.

  • Activating a legally recognized browser-based opt-out preference signal, such as Global Privacy Control.

  • Emailing support@strigilis.com with the subject line “Privacy Opt-Out Request.”

  • Calling +1 (937) 219-9789.

Where required by law, we process recognized opt-out preference signals as requests to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

8. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, software-development tools, and similar technologies.

These technologies may include:

  • Essential Cookies: Required for security, account access, shopping carts, checkout, and core website functions.

  • Preference Cookies: Remember language, location, and other settings.

  • Analytics Cookies: Help us understand website traffic and performance.

  • Advertising Cookies: Measure marketing campaigns and, when enabled, provide relevant advertisements.

Where legally required, we request consent before using non-essential cookies.

You may manage cookies through:

  • Our website’s cookie or privacy-preference controls, when available.

  • Your browser settings.

  • Your device settings.

  • A recognized opt-out preference signal.

Blocking essential cookies may prevent certain parts of the website from operating correctly.

Because there is no uniform industry standard for legacy “Do Not Track” signals, our website may not respond to them. This does not affect our obligation to honor legally recognized signals such as Global Privacy Control where required.

9. Marketing Communications

We may send promotional emails when you have subscribed or when otherwise permitted by law.

Marketing emails will provide a clear method to unsubscribe. You may also request removal by contacting support@strigilis.com.

After opting out, you may still receive non-promotional communications necessary to:

  • Confirm or deliver an order.

  • Process a return or refund.

  • Respond to a customer-service request.

  • Communicate safety, security, warranty, or recall information.

  • Provide legally required notices.

We process marketing opt-out requests within the period required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The duration of your account or customer relationship.

  • The time needed to complete an order, return, or customer-service request.

  • Tax, accounting, warranty, product-safety, and recordkeeping obligations.

  • Fraud prevention and website security needs.

  • Applicable statutes of limitation.

  • Pending disputes, investigations, or legal claims.

  • Your consent, where processing is based on consent.

When information is no longer reasonably necessary, we may delete, anonymize, or securely isolate it in accordance with applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access restrictions, secure service providers, authentication controls, monitoring, and encryption where appropriate.

No online transmission or storage system is completely secure. We therefore cannot guarantee absolute security.

If a security incident affects personal information, we will investigate and provide notifications to affected individuals and authorities when required by applicable law.

12. Children’s Privacy

The Strigilis website is intended for a general adult retail audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected without legally valid parental authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided personal information may contact us at support@strigilis.com.

13. Privacy Rights and Choices

Depending on your location and subject to legal exceptions, you may have the right to:

  • Confirm whether we process your personal information.

  • Access personal information we maintain about you.

  • Correct inaccurate personal information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain information.

  • Opt out of sale, sharing, or targeted advertising.

  • Opt out of certain profiling or automated decision-making.

  • Restrict or object to certain processing.

  • Withdraw consent.

  • Appeal the denial of a privacy request.

  • Receive equal service and pricing without unlawful discrimination for exercising your rights.

These rights are not absolute. We may retain information where necessary to complete transactions, detect fraud, comply with law, address product safety or recalls, or establish and defend legal claims.

14. Submitting a Privacy Request

To exercise an applicable privacy right, contact us through either method below:

Please use the subject line “Privacy Request” and describe the right you wish to exercise.

To protect customer information, we may need to verify your identity using information reasonably related to your account or past transactions. We will request only the information reasonably necessary for verification.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may ask you to confirm the request directly.

We will respond within the time required by applicable law.

If we deny a request and applicable law provides an appeal right, you may appeal by emailing support@strigilis.com with the subject line “Privacy Request Appeal.”

15. Colorado Privacy Rights

When the Colorado Privacy Act applies, Colorado consumers may have the right to:

  • Access their personal data.

  • Correct inaccuracies.

  • Delete personal data.

  • Obtain certain data in a portable format.

  • Opt out of the sale of personal data.

  • Opt out of targeted advertising.

  • Opt out of qualifying profiling activities.

  • Appeal the denial of a privacy request.

Colorado residents may also use a recognized universal opt-out mechanism, including Global Privacy Control, to exercise applicable opt-out rights.

16. California Privacy Rights

When the California Consumer Privacy Act applies, California residents may have the right to:

  • Know the categories and specific pieces of personal information collected.

  • Know the sources, purposes, and categories of recipients.

  • Request deletion of personal information.

  • Correct inaccurate personal information.

  • Opt out of the sale or sharing of personal information.

  • Limit certain uses or disclosures of sensitive personal information.

  • Receive information about applicable financial incentives.

  • Exercise privacy rights without unlawful discrimination.

We do not offer a financial-incentive program involving personal information unless separate terms are provided at or before enrollment.

This Privacy Policy describes the general categories of information we collect. Additional notice may be provided at or before a particular point of collection when required.

17. EEA and United Kingdom Privacy Rights

If the GDPR or United Kingdom data-protection law applies to our processing, you may have the right to:

  • Access your personal information.

  • Correct inaccurate or incomplete information.

  • Request deletion.

  • Restrict certain processing.

  • Object to processing based on legitimate interests.

  • Object to direct marketing.

  • Receive certain information in a portable format.

  • Withdraw consent.

  • Submit a complaint to your local data-protection authority.

The controller responsible for the processing described in this Policy is CHUANCHAOZHANGMR INC.

18. International Data Transfers

Strigilis is operated from the United States. Personal information may be processed in the United States or other countries where our service providers operate.

These locations may have different data-protection laws from your country. Where required, we use legally recognized safeguards for international data transfers.

19. Third-Party Websites and Services

Our website may contain links to payment providers, delivery carriers, social media platforms, or other third-party services.

We do not control the privacy practices of independent third parties. You should review their privacy policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices.

The updated Policy will be posted on our website with a revised effective date. Where required, we will provide additional notice or request consent before applying a material change.

21. Contact Information

For privacy questions, requests, or complaints, please contact:

  • Brand Name: Strigilis

  • Operating Company: CHUANCHAOZHANGMR INC

  • Company Address: 656 E 8th Ave, Durango, CO 81301, United States

  • Privacy and Customer Support Email: support@strigilis.com

  • Telephone: +1 (937) 219-9789